I have never had such an outstanding experience ordering on-line! Just recieved my 2nd order from Kens and was so impressed that everything was perfect.I feel sorry for your competitors Ken. With prices and service like yours, they dont stand a chance.Thank you so much!
First time ordering from Kensfish, Quality and price of the product is GREAT! Customer service OUTSTANDING! Had a heater arrive with a crack in it. I called, and the same day I received a call back from Ken, saying a new heater was on its way and a return shipping label was included in the box! Very rare to have service like that anymore, yet with an online store. Great Job!! I most definitely will order again, and again!!
I ordered my Hikari food and Kens fish food and it took only a week to get to me! Great service,fast delivery and even returned my call! This will be a returning customer! Thanks!
The fastest service hands down. Pricing? If you're like me you poke around on other sites. Amazon follows up with emails on things you've browsed through recently. Well the one I got this morning with "sale" pricing was still significantly higher than Ken's. Glad I found this site, for sure.